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How To Set Up Email Tracking

Set up your email auto-forwarding using our step-by-step instructions below. To get started, select your email program below.

Gmail
Hotmail/Outlook on web

Gmail

Step 1

Click on the cog icon near the top right of your Gmail Inbox. You must be on your desktop please as you can't set up filters on your mobile.

Step 2

Click See all Settings.

If you adding or adjusting an additional filter and you are already auto forward us emails, go straight to step 7.

 

Step 3

If you are new to myWhānau we need to set up permissions for your inbox to send us selected emails.

Go to the "Forwarding and POP/IMAP" tab.  This is the 6th option from the left. Then click on Add a Forwarding Address.

If you already have filters set up and are adding a new filter please go directly to STEP 7

Step 4

In the pop up that appears, enter the address we give you. Then press Next.

Step 5

The next screen will request for confirmation from the receiving forwarding address (which is us!). Click Proceed.

Step 6

Another pop up will appear explaining that a confirmation code has been sent to us to verify permission. Click OK.  

We will then send you the code to enter into the verification section.

 

Step 7

Now click on Filters and blocked address tab.  Click on Create a new filter.  This is next to the Import filters and will be in blue.

Step 8

If you want to send us emails for an activity that has multiple people using the email address?

Then  add the domain section of the email address in the has the words. This is usually after the @ symbol. Eg For @ecoloballet.com.au add ecoleballet to has the words.

If it is a single person's email then add their email address to the From row.

Step 9

Then Tick on Forward it to and then move the mouse to the space next to it - the address we set up earlier will appear.  Click on it and then click on Create Filter. Repeat step 7 to 9 for all schools activities. 

 

Hotmail/Outlook on web

Step 1

In your Hotmail inbox, click on the cog icon on the top right side of your screen. Scroll down until you see View all Outlook settings. Click on this link.

Step 2

In the next window that appears, click on Mail, then Rules and then +Add new rule.

Step 3

On the first line, type in a name for the rule. Then on the "Add a condition" line, select Sender address includes. Add the section from the email address after @ eg info@teamkids.com.au - add teamkids

Step 4

Then click Forward to

Step 5

Add your myWhānau email address

Step 6

If it is a school rule, in "Add an exception", click on Subject includes. Add the word "personalmywhanau". Otherwise skip this.

Step 7

Save your rules with the big blue "Save" button on the bottom right. Then repeat Steps 2 to 7 to add any other schools or activities, and you're done.